Orders usually ship out the next business day after being placed.
We use UPS and USPS, depending on what you choose at check out. If you are eligible for free shipping the shipper will be chosen at the shipping department’s discretion.
Our Business hours (days) are Monday through Friday from 8 a.m to 5 p.m U.S Central Time. (Except for major holidays)
If you are a registered customer or if you are signed up for our newsletter we usually send our customers our deal via email. Always make sure to check your spam mail.
To check the status of your order you can log in to your account and look up your order number. If you are having issues you can call, email, or chat with us during business hours. Please have your order number handy when inquiring about your order.
During regular business hours you can call us at 1.866.233.8796 or contact us via online live support. You can also email us at [email protected]
** Please keep in mind that if the message is received after business hours you will not receive an answer until the next day.**
Due to tax laws restrictions we do not ship to Cook County Illinois.
Due to tax laws restrictions we do not ship to the state of Washington.
You must be at least 21 years of age to order tobacco products from us.