Shipping: All orders are processed the next business day, but it does not guarantee that they will ship the next day. We are not responsible for transit delays after the package has left our warehouse. Keep in mind that paying the most expensive method of shipping does not guarantee faster shipping. Priority USPS is what United States Postal Services has label any package over 1lb, It does not mean faster shipping.
All Packages Require a Signature
As of July we require a signature on all tobacco related products. If package is returned back to Windy City Cigars office’s you will be held accountable to pay to have your packaged reshipped back out to you. If this may be a problem give us a call or reach out to us to see how we can help find a solution to better accommodate you.
Shipping Cost: Our shipping cost is calculated automatically based on a few factors, including; destination, items ordered and amount ordered to name a few. To know an estimate or accurate shipping cost customers are required to fill out the order form online. you do not have to pay for the order you can always clear out your cart if you wish to postpone ordering.
**We do not ship outside of the U.S.**
SHIPPING ESTIMATE TIMES
1-2 Business Days: IL, WI, MI, IN, IA, OH, KY, TN, WV, AR, OK, PA, MN, MO
2-4 Business Days: NY, NJ, VT, ME, NH, MA, RI, CT, DE, MD, VA, NC, SC, GA, AL, MS, LA, FL, TX, KS, NE, SD, ND
4-5 Business Days: CA, MT, ID, WY, OR, NY, UT, CO, NM, AZ
5-6 Business Days: AK, HI, and PR
***Please note, our warehouse does not ship on Saturday or Sunday. To allow our staff to spend time with their families we are also closed for most major holidays, which can affect shipping times on orders placed during such holidays.
Free Shipping: Orders over $199.00usd ship for free (the U.S Only) with the exception of AK, HI, And PR.